Shipping Policy
Last Updated On 01-Mar-2026
We take great care in preparing and delivering your Struktoo orders. Each item is carefully packed by hand and will be dispatched within 3-4 working days. To ensure smooth and timely delivery, we collaborate with trusted shipping partners, including Cyprus Post, DHL, Geniki Taxydromiki, and GAP Akis Express.
Your order will be shipped using the most suitable service to ensure it arrives quickly and safely. If you encounter any issues or have any questions, please don’t hesitate to reach out to us at [email protected].
Once your order is on its way, you will receive a tracking notification. This allows you to keep a close eye on its progress until it reaches you. While we strive to meet the original delivery estimates, please understand that unforeseen delays caused by third parties, inclement weather, or circumstances beyond our control may occur. Rest assured, we will do our utmost to resolve any issues that may arise.
Shipping Options & Delivery Times
| Option | Cost | Delivery Time (In‑stock Items) | Delivery Time (Made‑to‑order & Personalized Jewelry) |
|---|---|---|---|
| Cyprus – AKIS Express Pickup Points | Free | 2–3 working days | 10–15 working days |
| Cyprus – Delivery to Your Address (Home or Work) | €5 | 2–3 working days | 10–15 working days |
| International – Standard Shipping | €10 | 5–10 working days | 20–25 working days |
| International – Express Shipping | €50 | 3–5 working days | 13–15 working days |
Please note that the prices mentioned above do not include any applicable duties or import taxes that may be imposed by your destination country. It is important to be aware of and inquire about any potential additional charges levied by your local customs office or relevant authorities.